Is the data in my screenshots secure?
Yes. It never leaves your PC. Capture, editing, text recognition, redaction and recording all happen on your device, with no cloud in between. The only thing the app sends is a licence check, and nothing is shared until you press Share.
What is the difference between the two plans?
Both give you access to everything. Monthly is $1.99€1.99£1.69 a month, with every update for as long as you subscribe. One-time is $24.99€24.99£21.99, paid once and yours forever, with two years of updates included; after that, the version you have keeps working.
Can I get an invoice with VAT?
Yes. Polar is the merchant of record and issues a compliant invoice at checkout. Invoices live in your account.
Is there a refund policy?
14 days, no questions asked, on either plan.
What happens after the two years of updates?
The app keeps working. You keep the last version you installed, with no renewal and no nag. If you want the releases after that, buy another two years at the same price or switch to Monthly.
How does activation work?
Your licence key arrives by email from Polar within a minute of paying. Paste it into the app once; one key works on up to three PCs, and you can move it by freeing a PC in your account. The app checks the key online at least every 14 days. Keys and invoices stay available in your account.